She's baffled by this lady's response to a phone,What happened? Astounding!

<p id="watch-headline-title" class="yt"><span id="eow-title" class="watch-title long-title" title="Christmas Food Court Flash Mob, Hallelujah Chorus - Must See!" dir="ltr">Christmas Food Court Flash Mob, Hallelujah Chorus - Must See!</span></p>